Brake Masters #186

This shop and Company are just fantastic to due business with! They are polite, knowledgeable and professional. I’ve been taking my vehicles there since 2005, except when they are covered by vehicle warranty. GREAT SERVICE Services: Steering & suspension repair, General repairs & maintenance

They didn't turn me away. I value that. I came here because another shop told me that I would need to drop my car off in the morning. My repair was actually something simple and less than 200. This place is Honest. They didn't try to take advantage of me at all and didn't turn me away. Thumbs Up Brake Masters!

Beware of the pricing you are given by this location. On an initial call I was offered a $20 off coupon for 4 individual services. When I came in I was told that they can not do that, and that they can give me 4 different coupons for each of the services. I reluctantly agreed and set an appointment. When I came in for the appointment, I was met with a different individual who said that the person who told me I can use multiple coupons was fired, and he kept arguing until he agreed to give me a general $40-off coupon for all the services. I ended up paying nearly $100 more than I was initially quoted due to a lack of communication between employees. The manager of the location followed up a day after the service but offered no solution other than to talk to him next time to see if I can get more coupons applied. Throughout the entire experience, almost ever associate I spoke with was very condescending and rude. Expect not to pay the quote you're initially given.