Firestone Complete Auto Care

Would love to say thanks a million to Josh for saving the day!! Went above and beyond to get us on the road

If you are a criminal who forges checks, this is the branch for you. No one looks at IDs. My husband and I had our checks stolen and the thief went to this store to purchase 4 tires without giving the type of vehicle he was purchasing them for…suspicious. Then he presented a fake ID not matching my husbands name to purchase these tires. The name he gave for the work order was different than his ID and my husbands name. (Even more suspicious) He purchased $900 worth of tires with incorrect information and stolen checks. So seriously, if you want to steal this is the location as they do not care who’s paying as long as someone is. Thumbs down Firestone. Do better. Also, I have to now clear this up with their collection department

I wouldn't have let anyone touch my car ( I do my own work ) if I didn't have a voucher for a free oil change and tire rotation from Carvana. I took my new vehicle to this Firestone location to have this service preformed because they are the only company that is supposed to be in the Carvana's network at which I can redeem said voucher. After changing my oil, rotating my tires, and giving me a state inspection sticker, I drove to work. I realized later that the tires had not been rotated (I had marked them to make sure but they were still in the same position). I called and was told that the tech "forgot" to do half the work they were paid for but that I could bring it back and have it done. I did so and on the way back realized that they had put a mileage on my inspection sticker that was 34,000 miles higher than my odometer stated. This left me with very little confidence in what should have been a simple oil change: the only thing that (hopefully) was done correctly. TL;DR They for