Jim's Bug Center

100% satisfied with my experience here! It's hard to find such great service these days, but Jim's is top notch. Great communication, they worked with my schedule, and got my car back on the road in no time. Highly recommended!

A great mechanic!! I took my VW Jetta here after learning it was leaking oil. They diagnosed the problem within a few hours and worked with me to get it done in time for me to drive back to Tennessee after spending time visiting in Wisconsin for the holidays. I was on a very tight timeline and they worked hard to get it done in time. Above and beyond customer service and fair pricing.

Called Jim on a Wednesday after having my car at a dealership to look at my 2012 VW Jetta Sportwagen for a different issue and found oil leaking from the filter canister and the oil pan. I explained to Jim what parts the dealer said they'd need and where it was leaking and said he could get the parts in one day and would be able to have my car fixed first thing at 8am on the Friday the same week! When I arrived shortly before 8, Jim was very professional and greeted me to the shop, showed me the parts he'd be installing, and said it would take about 1.5 hours to fix. He started I left the shop shortly after 8 and got a call from him before 9:30 that my car was done and ready to be picked up. Not only does he stand by his word, he does great work for a great price! He even answered my questions about specific torque settings to use for future oil changes as I plan to do them myself! He was true to the quote he gave me over the phone for the parts and labor, and I saved over $200 b