Auto Medix

I have never written a negative review and if I could give zero stars, I would. The situation we experienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner’s cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn’t even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she respo

Great work with a great price! Fast and friendly!

Had a appointment at this place that was highly recommended. Unfortunately, the lady at the front desk doesn't have the right personality to deal with people. Very unprofessional! Didn't even let me finish a sentence. I was told they do good work, but I'll never know. I understand everyone can have a bad day, but when you are the face of the business, you better treat people respectfully. I'll take my business elsewhere. In response to your poor excuse for your attitude yesterday, I would recommend viewing your cameras if you have that ability. You never let me finish a sentence. I wasn't asking for anything other than a quote to replace something that I already knew needed replaced. I will apologize for swearing at you on my way out the door. I was mad that I wasted my time and I should of read the reviews before scheduling an appointment. Seems like this isn't the first review regarding your poor attitude towards customers. My guess is it won't be the last time eith