Broadway Collision Center

An absolute nightmare working with the sites on military Avenue!!! I even waited a month to write a review so I could cool down. What started with an insurance claim repair turned into Broadway throwing parts at my AC in my Jeep Cherokee. Their mechanics are a complete joke and so is any office staff. I had to bring it back 3 times and was left without a vehicle for multiple weeks total, and when I did have my ride I went all summer without a working AC. Nothing but excuses from staff, not to mention I dealt with at least 5 different people on multiple occasions. Communication to the customer was completely broken. I don't know how they function as a business. My insurance adjuster finally jacked them up and got things in order. I'm a fairly patient person, I dealt with their incompetence for weeks on end, I would have been somewhat satisfied with a heartfelt apology. maybe a gas card for making me drive there multiple occasions because they kept throwing parts at my ride. Anything

Very disappointed. Dropped my vehicle off to be repaired and when I picked it up I found mint candy wrappers in my cup holder next to my empty change cup. They leave trash in your vehicle and steal stuff from you. Pretty pathetic Service: Tires

Had a small body issue and made an appointment to be seen. The advisor was Tyler. Tyler looked at the problem and took care of the issue for me immediately. Tyler was courteous and professional and personable. It was a refreshing experience for me! Service: Body & Trim