Lutter's Elmbrook Automotive

I am a young female that does not know a lot about cars. My check engine light came on my car so I searched around for places to take it. Lutter's had great reviews so I decided to go here. Online appointment making was fast and easy. I was able to get it in the next day as soon as they opened. By mid day Mark texted me with the inspection report. I was able to look it over and see what needed to be fixed and how much it would cost. I called back and Mark explained to me what was the cause of my problem and did not pressure me to get any unnecessary work done. Since it had to do with the engine I'm am just thankful and happy they did not charge me an arm and a leg to get it fixed. Overall, I very much enjoyed my experience with Lutter's and will be coming back for future car needs! Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle Inspection

I won’t go anywhere else. They’re fast, efficient, well versed and professional. My favorite part is that they use this website link they text to you with all the areas of concern they find for the car with a level of necessity rating and an estimate of price for each issue found. If you’re a gen z or millennial, you will LOVE the way they communicate. I literally will not go anywhere else. They are simply the best. Services: Air & cabin filter replacement, Tires, Auto power window repair, General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Brake service & repair, Auto maintenance, Auto brake replacement, Oil change

Used this repair shop for my daughter's car while she was working in the Brookfield area for the summer. Pricing was high. Mark-ups on parts and supplies seemed high too but she was not in a position to shop around. Diagnostics were performed beyond the scope of the repair requested and appeared to be an effort to "up-sell" for things that were really not necessary. This caused my daughter to perceive her car was not roadworthy and felt as though there was an attempt to take advantage of her as an "out of town" female customer. They also left oily rags and tools in the cabin of her car. She was able to make the trip back home without any further brake problems, so we are happy about that. Time will tell if the repairs made were good so it is premature to comment on workmanship. Service: Brakes