Mark's Auto Repair

Trustworthy. Wife brought car in. Had something checked out. Wife mentioned she believed it was time for oil change and tire rotation. Mark's called her back and mentioned they'd be happy to change the oil but it wasn't needed just yet (potentially saving $$). Fair pricing. Owned and run by solid people.

I'm not sure why theres negative reviews on here, but I have taken my vehicle to Mark's several times now for various auto repairs and every time the mechanic did an absolutely excellent job fixing my problem. The prices were very reasonable as well. FYI for people who are wondering he only charges $80 an hour for labor, plus parts costs of course, and most jobs I've had done he only charged me one hour of labor. They are no doubt the cheapest auto shop in the fox valley as far as labor prices go. Some of my family also have taken their cars there in the past and gotten excellent service every time as well. I highly recommend taking your vehicle to Mark's if it is in need of repairs.

Scheduled a uhaul truck 7/7/20 for a 8/1/20 reservation. Received a call stating that all of a sudden they weren’t open on Saturdays. She said I could pick up the truck 7/31/20 but it would need to be before 4pm but I wouldn’t need to return it until 8/2/20 and there wouldn’t be any additional charge. I explained I had to work until 5pm so that wouldn’t work. She then said she would just open the reservation back up and someone who had the equipment available close to me would call to let me know where to pick up the truck. She never did that! Instead she changed my reservation to 7/31/20 and instead of an 8 hour request, which is what I originally requested, she changed it to a 48 hour reservation. Not only is that not at all what I agreed to or was told would happen it also doubled the changes! I would NEVER reserve anything from Mark’s!!! Moving is stressful enough and then to have them not be dependable, no thanks!