Bergstrom Body Shop of Appleton (Victory Ln)

Got my car foxed ahead of schedule and under budget! The communication was great and it was really easy to drop off and pick up my car. Thank you!! Service: Painting

This place has the worst communication and response skills I have ever seen. Never got a call back from leaving a message. I would honestly say for every 10 calls I made to the body shop, I would talk to somebody 1 time if I was lucky. Nobody would ever pick up. I could tell the receptionist was getting sick of me too. We picked up our vehicle 4 times when it was “complete”, just to find flaws everywhere in the paint. After 4 months they finally finished our vehicle the way it should have been done the first time. Will never return and will steer everyone I know away from here. Services: Painting, Body & Trim

If you do not want to read everything, they will take your car apart during an estimate and force you into a repair especially if you have Geico or Progressive beg your claims representative to book you an appointment at a different shop, you have that option. Let me start off by saying that I am still waiting on a return phone call from John B from May 24th. We dropped our perfectly drivable car off on May 24th for an estimate that was supposed to take 30 min. Not wanting to wait around we decided to leave our car there for the day. We received a very nicely formatted email with a track status button that was quite impressive. Expecting to pick our car up later that afternoon we called multiple times with no response as to when we could pick it up. Finally, we had to call our insurance claim representative who must have been able to get a hold of someone because about 15min later I received a rather lengthy text message explaining that the car would not be ready to be picked up. The