GSR Quality Collision Repair

Contacted this place in February about minor damage to rear tail light. Insurance sent him a check for their estimate. He said it wasn't enough to repair the damage by at least $2500 and that he would call them. He also said he would need to keep my truck for at least 4 weeks, because he was so busy. Finally in September, 7 month after initial contact, three physical trips to the shop to "refresh his memory" and many phones calls later, mostly having to leave messages because his voicemail said he was on vacation, I left a message to just forget it and mail the Insurance check to me. Never got a call. Never got the check. I had to call the insurance company and have them stop payment and reissue directly to me. He may be the best body guy in Yakima but I'll never know. He needs a secretary and a few more shop hands.

Simply Amazing! I have used several autobody shops in the past, but none have gone to the level of attention to detail, craftsmanship and customer care as GSR! It is abundantly clear that the customer comes first. You know you have an advocate on your side to make sure your repair is done not only correctly, but back to original factory standards. I was so impressed they also had my vehicle sent to the dealership both before and post repair to evaluate for any hidden defects both with mechanical and cosmetic. I will never go anywhere else again! Thank you Marc and team for such an amazing experience.

I had a friend in a nearby town to GSR Collision have an accident. He contacted me because I had previously done all his collision work. I checked reviews and this shop stood out, and boy did they deliver on their promise. My friend's car got all new parts, had it done correctly and the shop made sure the safety inspections were done also. Yes it costs more than other but it is well worth it for quality and safety.