Honest-1 Auto Care

Got $1300+ worth of maintenance done on my vehicle. The following day, my car broke down. Got it towed back to the shop to find out the fuel line hadn't been properly reconnected and had come completely off. The tow was covered by AAA, so no cost there, but I'd lost about half a tank of gas, which I asked them to compensate me for. They acted like it was a huge request, and had to call two different managers to ask if they could. In the end they acted put out, but sent an employee to go fill my gas tank. Never offered an apology for the inconvenience, or to compensate me or refund part of my service or anything. Handed me the keys and moved to the next customer. Services: General repairs & maintenance, Auto maintenance

I recently had the unfortunate experience of visiting Honest 1 for a flat tire and I must say that my overall experience was nothing short of abysmal. Not only did they fail to properly mount my tire, but their subsequent refusal to take responsibility for their negligence has left me frustrated, disappointed, and out of pocket. Upon picking up my car from the auto shop, I naively assumed that all was well. However, my excitement quickly turned to dismay as my tire went flat within a mere five miles of leaving their premises. It became glaringly apparent that their technicians had negligently mishandled the tire during the mounting process. In my pursuit of a resolution, I contacted Honest 1 and explained the situation in detail, hoping for a swift resolution. Unfortunately, their response was nothing short of infuriating. They shamelessly washed their hands of any responsibility, claiming that they are not liable for the damages caused and that I would have to bear the financial burde

This business is so appropriately named! We taken 2 cars here and the staff truly care about keeping you safe on the road and not doing unnecessary repairs. They are amazing!