Pacific Auto Body

I went to Pacific Auto Body to have them take a look at a dent in the passenger back door. What I was MOST impressed with was the time Tripp took to look the car over with me and discuss options. I really appreciate that in a business. We discussed the option of repair and he gave me an estimate that came in close to his official quote that he emailed later that day. What stood out to me most however was that I had shared with Tripp I was on the fence about whether it was worth fully repairing the door or whether I should consider some touch-up work myself. Tripp actually suggested a product that worked wonders when I tried it later that day. Should we decide to do a repair, I would feel quite confident about Pacific Auto Body and their quote came in close to another auto body shop as well. At this time, we are opting to not repair door but I felt that Tripp helped me think this through! Thank you!

I had an issue with the rear doorhandles on my Audi RS3 and needed a body shop but didn't want to go just anywhere and risk damage on a brand new car (and the dealership appointments are 3 weeks out). I stopped by Pacific Auto Body and Barrett got me taken care of right away. I hope I don't need a body shop again any time soon but if I do, I'll be back here without a doubt. Service: Body & Trim

Beware of insurance fraud. I had body work done on my Tesla model 3 from them. When I was driving home after picking up the car, my Tesla showed a warning sign to have the wheel rotation checked. I took my Tesla to the Lynnwood service center the next day and was told that the rear passenger side wheel was damaged to a point where it was unsafe to drive the car and that my life was in danger. Tesla changed the wheel and I paid for it out of my pocket. When I called Matt at Pacific auto body to inquire why this was missed, he told me that Tesla Seattle checked the wheel alignment and they didn’t catch it. He said he will submit my invoice to the insurance and will send me the check they pay for it. He submitted the invoice to the insurance after a couple reminders from me and they sent a check to Pacific auto body in early May. I wasn’t informed about any of this till I called the insurance company. Then I called Pacific auto body and was told they cashed my check. Matt promised me that