Firestone Complete Auto Care

Don't go to this place. They only want to steal your money . Took my 2020 chevy express van yesterday for aliment and tire rotation with appointment made. Drop off at 9am and i told the front guy that i will pick it up at 5 pm to give them enough time to do the job. Come back at 5 pm to get my van and i found they don't do anything on my van by that time. The lady on front told me to wait 15 minutes. 45 minutes later they said is ready. After i paid Come out to go home. I'll check the tires and found they charge me for the tires rotations and don't do anything. I'll talk to the person in the front desk and they give me a deal of free oil change. When I'll start driving i found the van pulls really bad to the right that means they don't do a good job on the aliment. I'll try to bring it back next day so they can fix it and the person in the office told me i have to make an appointment but they available time would be in the next 6 days. Don't go to this place. You only going to lo

Needed a flat tractor tire patched, so I bought it to these so-called professionals. Was told in no uncertain terms that they would not even try to help me. Once upon a time, in 2017, in Mississippi, a couple greasy stump jumpers with their own shop rendered similar service in about 5-10 minutes. But the Firestone manager assured me that two of his techs couldn't possibly fix this tire in a matter of hours. More, I was also in the market for a new spare for my pickup (tire and rim). After learning of their sad ineptitude and lack of general business acumen, I proceeded to fix the tire my damn self in about half an hour with a couple of screw drivers and a patch kit. Needless to say, ne'er shall I darken their door again.

Very quick and very helpful. I went here twice - once for an alignment and second for a tire puncture. I was very happy with the customer service and how quickly they were able to get me in and out. Didn't feel like the typical experience you get from certain car service places. I was very happy and will absolutely be back.