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I would like to share my rather unpleasant experience this passed Saturday, a shorter older man with balding and glasses on a string was nearly refusing to help the Hispanic guy in from of me because he could not understand him and told to go to a different parts store for help, when it came my turn to get help I explained to him the part I needed and he said “I don’t copy” as I say I need a coil pack, there was a video of some sort playing in his computer and he was paying more attention to that then me when I was right in front of him and asked me 3 times what I needed yet again witch simply was a coil pack for a Toyota. I hate to give this place this review but I am very unhappy with the way he acted towards me and the Hispanic gentleman before me, I will taking my business elsewhere and no longer recommend you guys. Yes, you are a lot cheaper on most parts but it’s not worth waiting to be talked to like you are stupid and have them not do there job and focus on the computer video t

Gave the Kelso branch a call getting a price on a part at roughly 12:07 pm and was put on hold. Which I didn’t have no problem doing until the phone was picked up by some snot nosed baby BOiii! Acted completely put out from the instant he picked up.. was rude and short with me and seemed to brighten up when the part wasn’t in stock or was able to be ordered… I normally don’t post reviews but that for some reason that was non professional and kids like him should not be allowed to answer the phone Until his customer skills improve, and had the stick taken outa you know where

Helpful, quick in and out. Good prices