Morgan Motors

We have been using Morgan Motors for decades with various cars, before the recent change in ownership. Despite them remaining a technically competent shop, I am not sure we will be going back. My most recent visit was for a dashboard warning about an engine issue. On the plus side, the shop did repair my car competently, and it's running fine now. The billing was also fair and well explained. On the minus side, this is the second time in two visits that the customer service has been lacking, borderline rude; we were made to feel like a major inconvenience, as if it was our fault we were literally stranded as we struggled to arrange a ride home. Previously, a car that had died unexpectedly in traffic and had to be towed in was actually turned away because the shop owner didn't want to deal with it. (It had to be towed to another mechanic.) While I have no complaints with my actual repair, I expect at least basic courtesy, and not to be made to feel like my business is an imposition. Thi

We have used Morgan Motors for years now. It is nice to have a mechanic that you can trust. They never disappoint and are always thorough with the repairs.

Ken and his team took care of a complicated repair and did a great job. There were problems to solve, and they got it done. I loved the level of communication and their professionalism. May not be the lowest price shop, but solid work.