Stohlman Subaru Of Tysons Corner Service

I've been taking my Subaru here since I bought it 4 years ago and have no complaints. Staff is professional, wait times are always pretty accurate, quality of work is good, etc. This morning, though, I had a particularly lovely interaction with George and felt the need to write a review. I came in for an oil change and was sitting outside under the tent. Instead of calling me inside, he came out and met me -- even took my credit card in so I could stay where I was. We talked through other services I'd need soon and he recommended a couple ways to get some discounts. It was a short, simple conversation but, I'm telling you, it put me in a good mood for the rest of the day! Thanks, George!

I had a great experience at Stohlman recently and need to pass along my appreciation for Anthony's assistance in the service department -- especially after he came in on his day off to help. (Anthony: don't do this! It's your day off! You should be out running through fields and drinking sampling cheeses, not dealing with my nonsense at the dealership. Anyway, I thought the problem was because of an improperly installed strut. However, I was incorrect and know that because Anthony actually laid in the back of the car listening for an annoying noise while a mechanic drove around the parking lot. This is a great effort on their part to determine if I was crazy. Ultimately, they found the problem and eliminated it making my drive home a lot less noisy and disruptive. Thanks again! Services: General repairs & maintenance, Body & Trim

Ansin’s behavior is not reflective of the standards I expect from a reputable dealership such as Stohlman. I am concerned about the impact of such behavior on other potential customers and on the dealership’s reputation.