About
Mike and Rand's Auto Repair in Richmond, Virginia is a full-service auto repair shop offering routine maintenance duties and auto repair services for cars, trucks, and SUVs. They specialize in restoring classic vehicles and are certified to complete all basic repairs including engine, brakes, and tires. Mike and Rand's Auto Repair is a trusted name in auto repair with a team of specialists ready to handle even the toughest jobs.
Ratings for Mike & Rand's Auto Repair
Boosted accuracy with combined honest ratings!
- Overall Rating
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Reviews for Mike & Rand's Auto Repair
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These guys are an asset to the community. On my way to the gym I drove over a nail and got a flat, was able to get it to these guys's parking lot. Started working on putting on my spare but had really rusty lugnuts so I asked if they had any WD40. The guy offered to put on the spare for me. Turns out my spare had a flat too! He topped it off so I could get to the actual tire shop up the street to repair the tire. Asked what I owed for the trouble, and they refused to take my money. Without them, I would have been screwed! Service: Tires
I've been coming to this shop for 2 years now, and I am overall satisfied with the quality of work. The mechanics are really friendly and polite. If they're not super busy, I often enjoy a nice little conversation with them. The reason for the 4-star rating is because the smell of cigarettes in the waiting area (although they were smoking in another area) and a recommendation made during a state inspection that I ended up not needing. I was told that my brake pads would need replacement in the near future, but a little while later, I changed my tires and saw that the brake pads still had plenty of material left. I just assumed they were being overcautious and not trying to rip me off... I have not been recommended any other maintenance other than what I have requested or the scheduled maintenance called for. I am a satisfied customer and would definitely come back to have my car taken care of by these folks.
I bought a 2010 Nissan Pathfinder outright.... not knowing that this shop does not take care of its vehicle besides deleting service engine codes. Within 30 days the transmission started acting up in which I brought the vehicle back to Mike to ride along and see the problem. The problem happened as he was driving it on the highway which gave his a sudden pause.. and Instead of trying to find out the problem he looked me in the eyes and said “ if no lights are on.. then there’s really no problem” ended up taking the vehicle to a certified mechanic because the codes that he deleted came back up on the dash for a gear 4 incorrect ratio “ “P0734” and a turbine/input shaft speed sensor which is also located in the transmission. .. P.S .. the 90 day warranty that he gives is also a joke because they will only cover 1200 for a transmission and 1500 for an engine so if any of those needs replacing you will be coming out of pocket with the remaining amount. Do not do business here!!!!
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Business Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 6:00 PM |
| Tuesday: | 8:00 AM - 6:00 PM |
| Wednesday: | 8:00 AM - 6:00 PM |
| Thursday: | 8:00 AM - 6:00 PM |
| Friday: | 8:00 AM - 6:00 PM |
| Saturday: | 8:00 AM - 5:00 PM |
