Auto Stop Arlington

Update: Just a couple hours after writing this review, I got a really nice call from the shop. They agreed parts of the service were overpriced and credited me on those. I appreciate them taking the time. Again, I really appreciate their customer service and I will definitely consider going back. -- The customer service was great, but we are certain now we got shafted on the price. We were about to go on a road trip and were desperate to get the car fixed in time. It was stalling out at a stop, which appears to be a common problem with the Chevy Equinox. I foolishly trusted their pricing based on previous reviews here. In retrospect, it's clear to me that they took advantage of us (and my general lack of car knowledge). They charged us over $500 for camshaft solenoid replacement, which I now understand usually ballparks around $200. We were charged $368 for sparkplug replacement (usually costs no more than $200). Even the oil change was above average, at $83. We paid over $1400 altoget

We’ve been going to Autostop intermittently (we didn’t go with a new car) for at least 15 years with several different cars. The service was always excellent with friendly people. They were clear and honest about the issues and they take pictures to show and prove to you what needs to be done. I will definitely keep going there, especially because we just acquired an old, used car. Services: Vehicle Inspection, Oil change

Chrissy and Lucas really took care of me today. I’m going on a trip from Arlington to Maine, leaving tonight, and I came in this morning needing an oil change, tire rotation, and safety inspection in a pinch. Despite being booked solid with appointments, they somehow fit me in and did an outstanding job, getting everything done so I can hit the road with peace of mind. Auto Stop has the best people and customer service, and I’m a loyal customer. They always are nice and do a thorough quality job. Can’t thank Chrissy and Lucas enough! And thank you to Tom and the whole crew at Auto Stop.