Goodyear - Ken's Tire & Auto - Randolph

I called and they told me they could balance my tires immediately. I was there within 10 minutes but my car didn’t actually get worked on until 50 minutes later. The man behind the desk was very inappropriate. Didn’t wear his mask half of the time, wore it wrong the other half. He shared stories that were way too personal, and offensive. Asked me personal questions. Also shared his political beliefs on current affairs. The mechanic was very nice, very helpful. I won’t be going back, I don’t want to deal with the guy at the desk.

OVERPRICED AND SLOW. Asked for price to swap tires from bent rim to a non bent rim and they wouldnt give it to me. So instead they did the work and charged me 40$ should've went to Martinez. Lesson learned.

Well, I guess I just caught them on a bad day. I went there to get 4 new tires installed. they said I needed a front end alignment as well. I thought that was odd because I had just got an alignment about 3 month earlier but I told them to go ahead and do it. which cost me an extra $129.99. My total bill was over $998.00. Well as soon as I left, my car started shaking. I picked up a friend who had a bad back, to take him to his eye appointment. The car was shaking so bad, it was hurting his back. In the mid 1950,s Jerry Lee Lewis made a song called a whole lot of shaking going on. well that was my car, because a whole lot of shaking was going on. I decided to take to another shop, which cost me extra money to get it fixed. if you don"t do it right the first time, you don"t get another chance with me.