Spank's Automotive

They are getting 2 stars because the price wasn't bad. The service was very bad. The lied about looking at his car. They claimed they had it on the jack, but when we drove over, he went inside, I was sitting in my car and his vehicle hadn't moved positions, on top of that, a couple mechanics came out, and looked under the head and were checking it out. That tells me that they lied about looking in his car when he had called at noon. They from then on consistently lied about time frames. Very disappointed.

They have been amazing to work with. Great to explain what is happening with our vehicles and repairs. Prices have been very fair. Time to get the repairs done has also been very reasonable. I recommend this shop to everyone I can.

Good work but aweful customer service. The service guy constantly lies about time frames and what has been done to the vehicles. They finally my car in the shop after I called them over and over asking them the explain what the hold up has been for two weeks. Worst experience I've ever had at an auto shop. Don't go unless you want to be lied to and have your car sit in the same spot at the shop for two weeks.