Dealer Alternative Auto Care

Over a year ago, we had a great experience here. The San Antonio Mercedes dealership told us our older Mercedes needed $1,000's in work and the service manager (Tim) assured us this was untrue and righted our course. Later, they replaced a fuel pump at a reasonable rate. This year, we brought the car in (check engine light was on) and were told we needed a new thermostat which they charged well above the predicted market rate to perform. There is a new service manager who is polite but I just didn't feel the same trust that I had the year before. 3 days after the thermostat replacement, the check engine light was back on and Dealer Alternative told us the waste gate was stuck "open" and unfortunately the entire turbo system would need to be replaced. Gulp, $4,200+ I checked with a well known foreign car garage in Austin and they provided a Mercedes master mechanic contact. $271 later, the master mechanic has replaced a breather hose, a vacuum hose , reconnected two loose hoses and

I may get ???????????????? for posting this but here goes.. we needed our vehicle worked on and I called what SOUNDED as a reputable place.... well avoid DEALER ALTERNATIVE IN San Marcos. We were told we needed 1800.00 in work. I said it won't happen so we picked up the car. It did need an oil change..so I bought a Groupon for Midas in Kyle...what a great decision. The mechanic did the change and my husband mentioned what this other idiot told us. .ha. what a jerk. He said both engine mounts need replacement. The guy at Midas said only 1 is worn. My husband went to car parts store .bought the replacement parts that were surprisingly easy to replace. So after $60...3hrs in time to replace them...all check engine lights are off and the car runs better than it has. So a big word of warning...this guy is a scammer. Then to top it off he charged US $60 to call ENDURANCE...another waste of money ...on our behalf...and it would gave been $60 each call. I cancelled ENDURANCE imme

My husband and I were in a small town that we do not live in and were walking somewhere but it's very hot and dehydrated and they gave us water wonderful people