Chris & Phil's Body Shop

I've used C&P's in the past (on 2 totaled cars and 1 paint job) and have been very happy with the service and interactions with staff. I was shocked today, to walk in at 11:35 a.m. on a Thursday, and for my request for a quote to be outright turned down (I literally have 1 scratch that needs to be repaired). No apology, no concern, no question about what I needed--I was simply told I could come back at 1, because they only took appointments, case closed. I got the distinct impression that the red-haired bearded guy felt it was more important not to be rushed into his lunch break, which started at noon. Look, I get that you have policies--but to outright turn away a customer without a smile, without a question, without any customer service-skills? Likely because you're too lazy to walk outside and don't want your lunch rushed? Nah. I'll be going elsewhere.

Great work, quick repair! Very professional through the entire process.

In the last few months this shop has corrected frame repair neglected by a previous shop following a collision on my 2012 Superduty. Then conducted an extensive repair on my 2019 Expedition max. Nothing but good things to say about them !!! 5 stars ????