Millennium Collision Center

I had a terrible experience here. I was in a head on side swipe collision in my 2015 mustang (the back differential took a bad enough hit that my tire was completely blown from the impact I thought the car was bound to be totaled but more on this later if you're interested) and took it here to get repaired. The long and short of it is that these people are disorganized, dishonest, and they do horrible work, we took the car back various times for things like, they got primer on the leather, then tried to wipe the leather with what I think was probably paint thinner cause it dulled out the leather. We had a sync on the car, we knew when they moved it, how far, where to, when they unplugged it, everything, like... we know guys... The day I went to retrieve it the car was missing lug nuts on 2 wheels and when I pointed it out (one was missing quite a few) the question was "If you want you can bring it by in the morning and we'll put them on for you" as if I would take the car out like that

This used to be my “go to” repair shop.. I have helped these guys make so much money from different insurance companies paying for repairs to my vehicle’s that were involved in collisions over the years.. I was just involved in a hit-and-run, and the damage is estimated at 13k.. Well, before I had gotten that estimate (from a different shop) I went to millennium first.. The guy did not even ask my name, if I was a returning customer, how I heard of them or anything.. I asked for a quick estimate and he told me that it was $25… I thought he was joking at first but he was dead serious… So they lost a 13K repair over $25.. As a business owner myself, I can understand valuing your time… But I can’t understand is how $25 could ever be worse losing money… Surely it does not balance.. Not my monkey, not my circus.. I would encourage whoever is in charge of this policy to give it some serious reconsideration… Sit down and look at the law of average… I’m sure you do a lot of free estimates for

The most amazing and professional customer service. Any concerns or questions I had were quickly answered and the work was perfection. The estimator I worked with was Luis and he went above and beyond to insure prompt and great results! I highly recommend this place!