NAPA Auto Parts - Council Automotive Supply LLC

The staff chatted it up with like 5 dudes at the counter and wouldn't cash me out. When I was like "hey can you cash me out" they said they were busy with other customers. If they were doing anything related to store business it'd l be different, but I just put my stuff down and walked out. Won't be back if they don't want me as a customer.

I keep coming back for the customer service. Came in for a brake rotor for a mid model year truck. I often have trouble with parts as the truck was a first month production and parts changes twice. I was given wrong rotor. Came back after Christmas and Alicia helped me out. She quickly identified the correct part, did the exchange and sent me on my way.

We had a car battery that stopped working which was still under warranty, so we went to get a replacement. They were helpful and switched it out no problem. We were disappointed that the employees were not all wearing face masks, because due to health reasons we are in a high risk category. Just a heads-up for others to be prepared.