Pope Automotive

Interesting story. I just moved to Lubbock so I came to Pope after reading the reviews that it was such a "fair" place. The previous mechanic I went to couldn't fix the bulb in my headlight, was to busy. That's when I went to Pope, hoping they could fix the bulb. My car, u actually have to loosen some of the bumper and wheel well to reach the bulb. I saw it on YouTube. So I knew it was a pain to do. However, I'm no dummy. So when the guy at the desk at Pope told me that the cost would be $345 to fix the light, that's when I made my exit. Not a fair place at all. I went to another place around the corner and the mechanic put the bulb in for $65. Now that, was a fair price. Edit: Thank you for responding back.

Charge for doing nothing, great place if you just want to loose a few bucks. Asked to check whether or not my AC compressor was working, they proceeded to do a Freon flush and charged me $90+. The process is automatic and takes about 20min, one only has to hook up the right ends. Nothing got fixed and only confirmed that indeed, it was broken. Took it to another place to get the compressor replaced and only paid $60, compressor was under warranty.

I took my car into Pope Automotive for my 100k mile checkup and to look into other issues with my car, like the transmission and the brakes. I took my car in at 5:30pm on a Wednesday thinking that I could get it back by the next week. Fortunately, they said that they could have my car back to my by Friday evening, and they followed through on that promise. They checked everything that I asked and said that my transmission was fine and that I didn't need new brake pads. They performed the check and cleaned the carbon from my air-intake and didn't charge me an arm and a leg. I was very happy with my service here and plan on used Pope Automotive in the future.