Firestone Complete Auto Care

I went in store 679283 at 11:30am 1 car in the bay and the attendant said it would take an hour. I had to be somewhere at 2 so I figured I had enough time. It’s after 2 and I’m still here. No apology. No discount. No Anything. I’m upset because I asked first then they disregarded my time. Close to Four hours for a wheel balance? I could’ve dropped it off the next day or another time. This is ridiculous Service: Wheel alignment

Let me try and make this short and sweet. First visit, I went to get tire rotation and alignment. Well, after getting my car back starts the second visit. I called and let them know that Monday my car was driving horrible. The associate told me to bring it in but the wait was about 3/4 hours. So I called back about 2 days later and was told to bring it in then. Second visit, i dropped my car off and was advised that the alignment was off. Well now, here it is my car is still driving horrible. However, as I’m sitting under the carport with the car I noticed one tire is bigger. I called Firestone because my tires are new just bought from Walmart and wasn’t different before I took my car to Firestone. The service manager says, well we Don’t sell them kind of tires. Anyways, as I told him. I’m not asking for anything but I am informing you in case another customer calls about their tire. All my tired said Starfire, and this one says Roadtour 455 Hercules. So to that customer if this is yo

Firestone has come in clutch on numerous occasions for me. From having my favorite AT tires in stock to providing quality routine maintenance.. Their pricing are always reasonable compared to going to the dealership. If it's not the dealership, I'll only trust Firestone.