Firestone Complete Auto Care

Customer service is great, prices are alittle pricey however they're worth it in the long run. I would recommend to anyone!!!

If I could leave a negative number or 0 rating I would. Useless, incompetent, liars, bad business. I made the mistake of using Firestone in El Paso and buying the lifetime alignment. In California I had no issues here the two I’ve used in Mesa st bad bad bad. I brought my car here to have my vehicle aligned because I had a road trip the next day. I dropped off at 150pm and was supposed to be sue at 5pm. Assisted and told by Roman. I called around 530 to be told that it will be ready around closer to 7pm right before closing. I was told this by Claudia ( same woman that helped me and lied to many of us at the other Firestone at Mesa) I get there because never received a call around 655pm and Claudia was barely calling me only to tell me that the machine was down and they were unable to do the alignment. When I asked how long has they known the machine was down, no answer. So wasted day and I had to miss important. appointments just like a few days ago at the other Mesa Firestone, due to

Did our routine oil and filter ,pm here, walked in, good customer service , in and out with in an hour. Recommend scheduling an appointment. Drop off is an option if you don't mind waiting 1-2 hours plus. Good restaurant next door beats the waiting room. Get the app or request promo codes on google search. save that $$ for a coffee and burrito while you wait. The team over at FS is pro. Be nice, they look after your whip and safety. Pay attention to the point spot check on your ride for that pm long life. Be safe.