Goodyear Auto Service

New Customer to this location back in September I went in to purchase tires and oil changed. I only got two due to having some mechanical issues that needed to be corrected on the front end of my truck. They recommended replacing the front tires on front once repairs are completed; gave me an estimate which was reasonable SO I procrastinated a couple of months on the repairs since I have a second vehicle and thought I’ll just wait…. The Customer Service is exquisite! Ryan and Jared both explained to me all the issues and recommendations, no pressure to get it done by them BUT their knowledge and courtesy brought me back for the repairs!! Everyone at the facility treated me like family, they are always courteous and respectful! They completed my front end repairs today and I’m very satisfied with the quality of work!! Ryan’s knowledge and confidence was certainly a breathe of fresh air! THANKS GUYS!!! I will be a part of the Goodyear family because of all of you!!!

EVERY person I spoke to during my experience at Goodyear on Dowlen treated me with respect and gave me knowledge about my vehicle that was helpful and the service was outstanding. I’m a young woman of 60-years and live alone. I felt safe, respected and treated honestly. This representation is priceless! Thank you Goodyear!

So I've been along time customer and today I went in and the guy that was left to close the store had a horrible attitude like I did something to him. He didnt even explain what was wrong with my tire, the other repair guy did. Even though my tire couldnt be repaired I had them put it on and I left and called Modica Brothers who will service my car from now on. I will NEVER go back to this location unless I dont have to deal with that type of rude customer service again. If he hates his job that much he should find new employments and not treat customers like that.