Firestone Complete Auto Care

Went in for an inspection and they tried to make me replace some perfectly good tires for $400+. Not only that, but they kept raising the price on the tires in the same interaction. Don't trust them, they will try to sell expensive parts that you don't need.

My brakes were grinding and I called early in the morning. I couldn't drive my car to work like that. Victor told me I could come on in and he could work me in. They got the repairs completed in a relatively short time, and I was able to make it to work that day. The next day, I went back in for a CV axel replacement. (They charged half of what I had been quoted from another auto repair shop). They replaced the CV axel and completed an alignment in less than 3 hours! They were amazing. Victor is great! He's so courteous and friendly. He really cares for his customers. I will definitely go back!

My wife took her Kia Telluride here to get her tires rotated and balanced as well as a alignment. They tried to sell her a pair of cam bolts at the price of $400 and some change. She may have needed them but those bolts are at the most $40 from a parts store. Obviously she passed on them. But to make matters worse, the next day she had a flat tire, when she took it back for them to look at it, they refused to put air in the tire and told her the valve stem was damaged then tried to sell her a brand new tire. I called and spoke to the manager and suggested that the valve stem must have been damaged when they were rotating or balancing the tire and he refused to even entertain the idea. Needless to say we won’t be returning even though we bought a lifetime alignment package.