Aardvark Automotive

It brings me no pleasure to write a negative review, but my customer service experience at Aardvark Automotive was so exceptionally awful that I am compelled to warn others about them. Our son was home from school for winter break and we thought it would be a good idea to have his 2014 Chevy Cruze checked for any mechanical issues. In particular, the engine was making a peculiar whirling sound that varied depending on the speed. After reading various reviews for Amarillo automotive repair shops, we decided to call Aardvark Automotive. I called on Tuesday, December 27, and spoke with Jason. I told him I wanted a detailed diagnostic of the vehicle. Jason told me the fee would be $75 and the first available appointment was Friday, December 30. We dropped off the car on Thursday, December 29, at 5PM. Jason met us at the front counter and I reiterated my diagnostic request including identifying the source of the whirling sound. As an afterthought, I asked him to also change the oil. After

Infinity 2006 FX35 I have used Aardvark several years and have always been satisfied with their service and customer support. During my recent repair they had a hard time finding parts but were successful in rebuilding my failed components. I am very thankful for Aardvarks service and management team. Special Kudo’s to Chad, Jason, Donna and Brandon for their professionalism AND desire to go above and beyond. THANKS Service: Engine repair

Save your money!!!! Go somewhere else!!! I took my Jeep to this place two years in a row to fix the air conditioner first time it was $600 by next season it wasn't working anymore they told me to take it back as some of it Is still under warranty took it back and they did not fix anything and charged me $350 just to run tests and quatoed me $2600 to fix everything .... Took it to a family friend after paying almost a thousand dollars to them for an air conditioner that still doesn't work, family friend charged 150 and it worked beautifully he just replaced somw valves and recharged the compressor. Save your time and money!!!!!! Go somewhere else I will NEVER be taken advantage like this again.