Matlock Tire Service & Auto Repair of Knoxville

I was just in for a visit to get tires and an alignment. These guys make the whole process easy and do an incredible job. I can’t recommend them enough!

The service reps are always friendly and genuinely helpful. Their skill and honesty keep me coming back. Over the years they have referred me away a few times when they thought someone else was better suited for the work I needed. That makes me trust them more on the work they do.

Terrible Place!! I manage a fleet in East TN and if you want incompetence go here! My first few times dealing with them I had to keep paying them with my credit card when we have a national account with tire manufactures. I finally drove down and got the account set up with our national account. It took them forever and they looked at me like I had three heads when I told them we had a national account. They finally got it through their empty heads and got it set up. First truck we used on account worked fine. Second one not so much the salesman said I would have to pay with a card. I explained we had a national account he said they had a new system and couldn't use the national account for whatever reason. I was thinking that's your problem not mine. Anyway I was in a rush so I paid with my credit card. Oh and every time I paid with card I would tell them to email me invoice for my expense report. Oh yes we will do that. Nope had to call at the end of the month every time and get som