Knoxville Ultimate Automotive

I went to Ultimate Automotive one Saturday morning because I needed a check engine light diagnosed. I had seen some positive reviews and it was near my house. There was one guy at the desk and he had the worst attitude I have ever encountered in the service industry. He was extremely rude and condescending, and all I was doing was describing the problem and asking if it was something he thought they could fix. He wasn't busy, there was only one other customer in waiting. But you would think I had interrupted something very important to this man, because he just couldn't be bothered. I was really taken aback by how dismissive the guy was. He clearly didn't want to deal with the problem I was asking about. Seems like Ultimate Automotive has all the customers they need - they certainly didn't want my business. Don't waste your time with them, they are all set with their current customers and don't want or need you to come in. You'll just be getting in the way of... whatever that

I have a good car in my Honda, they made it great! They insist on quality and OEM parts so they wont be the cheapest but they will be the best. My car is tight as a drum and smooth as silk, just like brand new. You will not be disappointed in the service or the customer care. They are always friendly, genuine and upfront. Cant say enough good things.

Best of the Best – that’s Knoxville Ultimate Automotive when it comes to car care for our Hondas! We’ve been clients of Ken and Steve for 12+ years, consistently taking our various Civics, both hybrid and regular transmission, over that time. We do our maintenance appointments there as well as any problem appointments, and we’ve always been treated with courtesy, respect, and honesty and are *never* overcharged. We also love the complimentary pre-trip checks they offer, letting us make sure our car is road-worthy before heading out on a long drive. We’re really pleased, too, with the new staff, including Rodney who took good care of me with kindness and competence last week when I came in after an unexpected fender bender. I can’t imagine a better place to take our vehicles. Thank you, Ultimate! Services: General repairs & maintenance, Vehicle Inspection, Vehicle safety inspection, Battery, Oil change