Firestone Complete Auto Care

Long overdue review. I have been going to this location for 6 years now. I have had bad experiences with other mainstream “oil change” places in the past; many of them don’t realize that I know about cars until I start talking shop with them. I’ve never once had to talk shop with this location; they have always been 100% truthful and have always looked out for my best interest. They do quality work. Yes, sometimes it takes a bit longer, but that’s simply because they have a huge demand due to their trustworthy practices. Thank you guys!

Got appt days ahead but when I dropped car about 4hrs early the guy in charge said he couldn't get to it today and I would have to pick up car Monday. I left promptly

My car originally had a issue with the gear shift being stuck in park and engine issues when we arrived. I paid 500 dollars for them to fix it only to find out 2 days later the entire transmission needs replaced!! They let me drive it home and completely destroy the transmission after claiming it was completely fixed. On my way to work I had to pull over to have it towed because it wasnt acting right. I'm beyond furious. How does this happen? I will never ever recommend or go to this place ever again. I can't believe this. Now I'm out almost 5000 dollars on a 2008 car that I need for my job. This negligence has cost me greatly. Service: Electrical repair