Firestone Complete Auto Care

They have always been not only good to my but also my children. They’ve worked to fit us in at last minute never hateful or made us feel like we were a burden in any way. We go to three different locations in the Knoxville area and each one has great staff and helps with all our needs

They took great care of me and got all four tires replaced and a wheel alignment done in reasonable time. I will definitely continue to use them for automotive needs

I wish I could give 0.. My mother is about to turn 80. She has used this facility, over a decade. You took advantage of her age, and gender. Since she asked, I started looking over things. "Suggested" maintenance, she took your word for etc. Services she paid for, didn't occur. Some factory bolts are marked, couldn't have been removed, and realigned, some other things observed, gasket materials, it is PAINFULLY obvious, service not rendered. You have put "up sale" over actual need. I am 100% certain, beyond the shadow of a doubt, she has been charged for service that NEVER happened. Hope your bonuses were worth it.