Anderson Automotive & Towing

Update! I was back in town (27 July) when my Suburban developed an overheating issue. I called Anderson Automotive because I trust Ned and his crew. They were able to squeeze me in and Ned quickly found the issue. He then spent considerable time chasing down the required parts, no easy task for a 1999 vehicle. Ned worked almost two hours in the open asphalt lot, since the bays were all occupied. My vehicle is repaired and functional again! There's no shop I trust more than these good folks! These guys rock!! They fixed previous repairs that were done incorrectly and were extremely easy to work with. Ned and his entire crew will take care of your vehicle like it is their own. If you have auto repair or service needs go see Anderson Automotive and Towing. You won't find better anywhere! Services: Auto water leak repair, General repairs & maintenance, Brakes, Air conditioning, Oil change

If anyone is looking for a reputable auto repair shop in Knoxville, I highly recommend Anderson Automotive on Cooper Street. My daughter's Jeep started acting up last night. Tomorrow she is scheduled to drive 9 hours from Knoxville to home. Anderson Automotive was quick to get her car in this morning (knowing she would need to drive home tomorrow). They quickly diagnosed and fixed her issue and communicated with my husband the entire time. They were fast, honest and very reasonable. Highly recommend! Services: General repairs & maintenance, Auto engine diagnostic

I specifically told them to tow my car to a location and it was towed at the wrong location. I called to have it fixed and the lady on the phone was incredibly nice and accommodating. However, I received a call later that I was going to be charged another towing fee for their mistake. They tried telling me they clarified the location and address which was not true. I told the lady and the man towing my car before heading over. She never specifically gave me a number address we just clarified on the Kingston location and the name of the business and it was dropped off at the wrong business. I understand tirediscounter and discount tire can easily be confused but in the future I would hope there was better communication. Needless to say I didn’t follow up with another tow from them. Nice lady on the phone but just wish the experience was different. Service: Car towing