Gerber Collision & Glass

I was rear-ended and took my vehicle to Gerber to have it repaired. They did an excellent job. I was worried about the paint since it’s red and would be hard to match. They matched it perfectly. Well done. If I ever have a wreck again, I will definitely use them. They communicated well with me throughout the whole process. They constantly updated me. Even though there’s a worker strike with the union group, they had my vehicle repaired within four weeks.

Waste of time. Joke of a business. Had an appointment a month out. (CALLED THE MORNING OF AND WAS CONFIRMED) Showed up a few minutes before appointment only to be told by their “finest employee” that I had no appointment. Terribly run office. Joke of a place. Don’t trust them with your car let alone time.

This Gerber location is terrible and needs more training! Terrible customer service and instead of them calling the customer, the customer has to constantly call them to get updates on their vehicle; oh and that’s if they return your call at all! I had an insurance repair and they failed to add a small part back to my door latch and this happened back in August!!!! Taz told me he would mail it… No part, no phone call nothing!! Just terrible.