Firestone Complete Auto Care

You need to book an appointment ahead of time and doesn’t still overrule the fact that you can be here for one hour or more and still not have your oil changed. I came in for oil change and spent over an hour to be attended to.

Wren was very helpful and knowledgeable, and found the temporary plug that was leaking the GMC dealership down the road "couldn't find". He spent the time talking with me about my options and offered to do a permanent patch or order new tires for the next day. Still can't believe that Clarksville Wyatt GMC dealership service manager admitted to me that they will throw a plug in an 80k car to sell it and not tell the buyers about their risk, which I guess Val Ward Cadillac dealership in Ft Myers FL did to mine.

I was passing through Clarksville on my way from FL to CO and stopped for fuel in Nashville. Somewhere along that stop I picked up a screw or nail in my tire and by the time I got to Clarksville I had warning indicators coming up about a low tire. It was 4:30 AM. The nearest tire store was this Firestone which opened at 7 am. Scott, the manager, greeted me at the door at 7 am and took a look at my vehicle. He said he had some early appointments that he had to get to first, but would get me in as soon as he could. I mentioned that I was driving to CO to be there for the delivery of my first grandchild (coming early) and planned to drive straight thru to make there in time. He expedited me, got the hole fixed and I was on the road by 8:30 AM. I want to thank Scott and the rest of his team at Firestone. Everyone was professional and super helpful. Thanks for helping me out of a jam! Service: Tires