Firestone Complete Auto Care

Oil change/ tire alignment I previously had a bit of trouble at this same firestone and I wasn't happy, but I had already purchased the lifetime alignment package so I've continued coming. This time my oil pan plug was stripped and couldn't be removed, they did my last oil change about 4k miles ago. This review i gave 5stars bc they have been very hands on and accepted responsibility for it being stripped, no questions asked. Free of charge, replacing the whole pan, not just plug. Very pleased with the way they've handled themselves and I'm not gonna be that guy that only reviews when it's negative so heregos. Excellent customer service this time. Matt store manager at this location was on top of it immediately and made me feel like a valued customer. I'm very glad i didnt write them off from one bad experience and happy to leave a 5 star review. Nice job firestone staff and great job Matt.????????????????????

Ask twice to what you'll be charged as every Firestone in Myrtle beach area was charging $10 for an AC check. As I travel to California I found out this was a nation wide special but they waited till after to tell me it would be $47.89. This type of place ruins it for all the rest. Service: Air conditioning

The staff was awesome. I had a broken wheel and a flat tire which cannot be replaced but they provided me with three back up plans, and the address of a junkyard when I was traveling in Myrtle Beach the first time.