Midas

I had a very strange experience at this store! Would NOT recommend. I was offered a payment plan which I decided to accept. Instead of creating a payment plan, this man OPENED A MIDAS CREDIT CARD FOR ME! WITHOUT MY PERMISSION! Which is not the same thing as setting up a payment plan. It was a hard pull on my credit which negatively impacted my credit score! I specifically told him I did NOT want a credit card because I had just opened one with an airline! Just checked my credit score and it went down. In response to all this, the employee said “sorry about that…your credit score will go back up eventually.” I called a manager and have called the customer service line several times. No one has returned my call or tried to remedy the situation (I wanted them to report the false pull on my credit). Again, I signed NOTHING saying I wanted a credit card or consented to a hard pull on my credit. Can’t speak for other employees who work there, but this one did not seem to know what he was do

I have been going here for years now and I can't believe I haven't left them a raving review yet. I have an older car that tends to have issues that come up without much of notice. Every time I bring my car here they are accommodating, friendly, and are quick to fix any issues with my car even when their garage and parking lot are packed with customers. I have to also shout out Jessie at the front desk who is attentive and has fantastic customer service skills. On Saturday, my tire blew. I called them up and they were ready to see me and get my car fixed. When they didn't have the tire in stock, they ordered it right then and there and were able to fit me in on my lunch break on Monday. I kid you not, for a tire replacement and an oil change, I was in and out in less than an hour! Thank you for everything Midas! You are always my go to!

What a great experience I had here! Richard really came through for me! When I walked in I saw they had a picture of an employee of the month and I knew that I was walking into a company that cares not only about their service but their people too. David was great as well and my whole experience was fantastic. Thanks for making my car safe again!