L Europa Auto Repair

Brought my car in the other day. First time being there and it felt like I’ve been going to them for years. Christy, at the front desk, is just awesome! Go there first thing in the morning and I can promise you’ll be in a great mood for the rest of the day! Her positive, upbeat attitude is amazing and absolutely contagious! It is the cleanest and most honest shop I’ve ever been too. I found out the latch on my hatchback is broken. Instead of just giving me a price and saying I’ll fix it, they were completely honest and told me it’s covered under my warranty and I can have it fixed basically for nothing. Stand up people and company! Don’t waste your time or money going anywhere else!

Unfortunately I had a dissatisfying experience. After initially giving me an appointment and after I dropped of my vehicle, the shop called and declined to diagnose a misfire/CEL and do work on my 2004 Mazda because they stated the car was too old. Did not know that such a thing could even happen. Update 2022.09.06: After watching a bunch of YouTube videos and learning how to diagnose OBDII Trouble Codes, I eventually managed to pinpoint the problem to faulty ignition coils. I assume this diagnosis would have taken the shop very little time. On the good side of things, I was able to fix the car myself, at a fraction of the cost ($40 for a new set of 6 coils) that the shop would have charged me (not considering the time I had to invest). Lesson learned, ... if you invest a little time, those "old cars" can often be fixed very inexpensively. After all, it's just a bunch of bolted-together parts. Update/Feedback to Owner's Response: The 1-star experience was tied the dissatisfying experie

Photos attached of one of the many tiny guard dogs (Dont mess with Christy's desk!) 2021: This repair shop saved me like $900 on a repair [steering rack] Amazing. 2021: took my car back to have alternator fixed & new battery! And winter tires put on. 10/10 service 2022 March: came here again with misfiring cylinders. Told me they could fix it same day. Took a walk to post office while waiting