Pep Boys

I called yesterday because I needed 2 bulbs put in the front signel lights and was given an appointment for today. I asked if they could come outside & install them, since I'm disabled. No problem. Today he tells me $76. I said "$76 for 2 bulbs, that's ridiculous! " He said "Well, there's the labor and I should try someplace else." Great way to get new customers!!! I'll certainly never go there again, nor will anyone else I know.

Absolute scam artists and take advantage of women. Wife took our daughters car in for new tires (Amazon) and inspection. Car drove and ran fine up to and including taking it to Pep Boys. "All of a sudden" we have a cracked front wheel hub and a 800 bill. Classic scam of not wanting to put tires on from another business and coming up with repairs that make up the cost. All of this on top of not having any record of the appointment being made even though we called and confirmed it earlier in the week. Also, never did the oil change that was requested when the appointment was made. I will never go there again and will definitely tell everyone I know to avoid this absolute scam of an operation.

DO NOT GO HERE. I was nearly scammed. I made an appointment for my Honda that I've had for a year. I had just moved states and needed an oil change and PA inspection. When I came to pick up my vehicle, they told me there was $1,000 in damages. They said my shocks were leaking fluid, my brake pads needed replaced, and my rotors were "completely rusted." Mind you, I had just had a Maryland (2 year) inspection completed on my vehicle less than 6 months prior. I was shocked that my vehicle needed these repairs, and even more shocked of the price. AND THEY NEVER CHANGED MY OIL. But, they did charge me a $50 fee for God knows what. Their time, I suppose? I told them no to the repairs, and that I would take my car elsewhere for a second opinion. The man at the desk said "that doesn't seem safe of you." I talked to another man at the desk who said they do a double mark up parts because they no longer have parts shipped in. So, they get them from Advance Auto, who already has them marked up, an