Gemini Enterprises TAMR, Inc. - Bosch Car Service

First experience with car repairs in state college. I have kids down there in college. I took a chance not knowing anything about anyone down there and had my wife call Gemini. He was courteous and knowledgeable. He's familiar with Saabs and if you are then that says a lot. John got the job done quickly. He was courteous and professional. Took the time to talk. I would say if you just let him do his job then he'll do a good one. I know cars but had to depend on a stranger due to distance and time constraints. I highly recommend this shop especially for Euro cars because of the competence, professionalism, and integrity I experienced. It was refreshing to deal with this garage, receptionist was also very professional. Second experience with John at Gemini Auto. My son went back to PSU before we had a chance to repair an exhaust leak. I called John first and explained the details to him. Then my son contacted him for an appointment. He was VERY accommodating. After the job was done I ca

The guy is not a people person. Asked about doing a clutch install. Was bringing the clutch to him. Got a nasty email reply saying he wouldn't work on it if I brought my own part. Understandable. In most cases people bring the wrong part. I emailed back assuring him I had the right part and explained I knew what I was doing as I had replaced the clutch on another 135i and just didn't want to do it again. He didn't care at all and said he wouldn't work on it, very rudely I might add. My mother took her Volkswagen there and he talked to her like she had no idea what she was talking about. Her husband called to clear things up. They both said it seemed that he was talking down to my mother because she was a woman. The only reason people go here and rate it highly is because this is the only shop in State College, other than dealerships, that can properly fix European cars. Well, other than Centre Auto but that's all the way out in Centre Hall.

Although I didn't actually use their service, if their customer service is any reflection of their work I would be impressed if your car made it out of the shop. My grandmother called to inquire about a car that the owner surely could not afford, and it was apparently too difficult for him to rub his last two brain cells together and come up with a response. So instead he was incredibly rude and told her not to call back. Then hung up on her. If you enjoy being talked down to by someone with the IQ of a half baked potato and less than average customer support, bring your car here. You'd probably have better luck pushing your car off a cliff.