Monro Auto Service and Tire Centers

Took 2 hours for my car to be inspected. Sat in the shop for an hour and noticed 3 mechanics trying to figure out how to change headlights on another car. Guy inspecting my car called someone 3 times about things on my car which was pretty weird. He then failed my car for things that are not failable according to PA.

So I’m a young woman and they definitely tried to over charge me when I went to go get my tires. First they tried charging me over $1,000 until I said I wasn’t going to go through with it then they said they’d drop it down to $800 but I would have to come back for an alignment which would cost me $120. then they tried telling me that I needed a new battery and that it was almost fried basically. I then took my car to a kia lot where I h know people personally. They told me that I did not need an alignment and that it was already taken care of and that my battery was completely fine. Do not come here if you are a young woman like me and look like you know nothing about cars. They will rip you off. Only giving them 2 stars because they mechanic who worked on my car was great. The salesman on the other hand was trying to make commission off of me and I don’t take that lightly. I never do reviews but I’ve been through this so many times and I’ve had enough of it.

I was there today for a oil change, I have never had the treatment there that I had today. The manager was AMAZING he came and explained to me that my tires were in need of a balancing showed me the difference in them then took me back to have me watch how they fix the situation. The employees were also very nice. The waiting room is so much more cleaner than the last time I was there. It was a real pleasure taking my car there.