Firestone Complete Auto Care

I took my car in for inspection. Everyone there was very kind and respectful. It was the best experience I’ve ever had at an auto mechanic shop. They are great there.

I went there for my out of state inspection in August. I was told to have oil change and the oil level was "1", which I denied as I just had an oil change in July. I was also told to have clock spring change. If not then my car will not pass the inspection. One of the manger/ front desk mentioned they have to be careful as its close to the air bag sensor and its lot of work and they have to special order the clock spring. I was in a time crunch (10 days for out of state transfer) so I did had it changed on my second trip to them in 2-3 days of my first trip. I went to my car dealership this time in October. I was told to have have clock spring change as the air bag sensor was lighting up. I am not happy with the work I received at Firestone. Very suspicious of the work I received. I will not see them again. Services: Electrical, Wheel alignment, Brake service & repair

Went in to have my oil changed as well as my tires rotated and aligned. I have a lifetime warranty on the alignment and the rotation was free because I used my credit card. They charged me over $100 dollars JUST FOR THE OIL CHANGE. About 4 days later my check engine oil light came on. My engine oil was less than half full. They literally forgot to put oil in my car. DON'T BRING YOUR CAR HERE. THESE PEOPLE ARE HACKS. Services: Tires, Oil change