F & L Tire and Service

The owners daughter (who works the front desk) is EXTREMELY disrespectful. She was rude and condescending. It felt like she was attempting to embarrass me when I asked if I could only have the most important repairs done due to limited finances. After reading the reviews and seeing so many other people have the same experience its clear she has trouble communicating with customers in a professional manner. I just wish id have seen the reviews before I gave them my business. It goes without saying, I wouldn't recommend them.

Kristy has no people skills and I can’t give a place service after seeing how she talks to employees and even loyal customers. Her dad is great but the future of this business isn’t looking good. I never write reviews and it’s been a bit since my last visit but her disrespect really stuck with me. I’m not rude to anyone and was patient while being talked to in an extremely condescending way. After our phone call, I couldn’t help but feel betrayed after being a loyal customer for years thinking maybe my business was actually valued. I had witnessed her being mean to staff before but I chalked it up to having to manage people and minded my business. Ugh, such a bummer.

I can't say enough about the kindness, professionalism, and talent at F&L. I first met them when they helped me out by putting air in my tires after defective tire pumps at other stations gave me a flat. Recently a fender bender wrecked my tire and rims, so I asked them to fix my car and not only did they thoroughly repair and check over my car to make sure it was safe, but they did it for a fair price and I'll be darned if they didn't do extra repair stuff that makes my car look even better than before the accident. They go beyond the call of duty here, and now they have even more loyal customers in my family.