Main Auto Body, Inc

The communication and quality provided well above my expectation as a customer. I look forward to bringing my vehicle back to this location as they provided me with superior service and quality I can trust. The staff kept me informed the entire way and handled most of the communication between needed parties. I definitely recommend them to anyone that may have had a bad previous experience with another shop.

You will regret dealing with this business. They scratched my wheels and will not do anything about it. My bumper repair wasn’t even straight and it was not fully attached (see pic) they consider this acceptable. I was in an accident and I believed that I needed an alignment, I asked if they could check on that with the insurance company. I was told they contacted the insurance company and this would not be covered. I called the insurance company and asked why it would not be covered, I was told Love Grove did not call and it would be covered. I would not recommend having your car repaired here.

They are still in business as lovegrove in Albany. They were at the scene of the accident to provide towing services. They told me that they would file it all under insurance if they towed it to their yard. I wanted to get it back to Salem and asked if they could just lift it so I could drive it home. Their attitude changed once they realized that were not going to get all of the insurance money and told me only if I pay on the spot $100. I did. Unbeknownst to me, the same company owns main auto in Salem where I took my car to get fixed. 13,700 in damage. It took 7 weeks. I got the car back and it was making a rattling noise. I called and they said to take it in. A service employee drove around with me and said he heard nothing but someone will contact me. No one did. I called and called. Eventually I took my car to the Honda dealership which told me in minutes it was a damanged wheel berring. Common in accidents. I then had to get another rental and I had Honda fix it. This is a brand