Canyon Road Auto Body & Collision Center

My KIA had only 4000 miles on it when it was involved in an accident. When I got the car back from Canyon Road Auto Body, a light came on the dashboard, I took it to a shop and they said the oil fluid was very low and the coolant was nearly gone. The shop said if I didn't come in when I did my engine would have locked up. There was also a dent on the driver's side of the car that wasn't there before. I have had trouble with the steering wheel vibrating while driving and Canyon said it needed a new part, but it's been over 2 months and still nothing. Please don't come here if you can avoid it. Services: Painting, Electrical, Body & Trim

This place is terrible and the staff is very unprofessional and rude. I did an estimate few months back and when I called to schedule the repair, I was told by Alicia Z (very arrogant and rude person) that I need to come in for another estimate. I told her that I already did one and I want to speak to the same estimator who did my first one, then she told me that he is no longer with them. I had to reschedule another one and had to wait for 3 weeks, then I did not get a reminder and when I called Alicia, she told me that my appointment was the day I called. When I asked why I did not get a reminder, they say that are busy and they do not have time to call or send reminders. I told her that I want to speak to her manger and she transferred me to Kevin another estimator (not the manager). Anyway I made it that day and met with Kevin Mooney, who did another estimate and told me that he will e-mail me the documents and when he did, I was surprised that the prices went up by 30%, I replied

If you choose this company we highly recommend taking photos before and detail everything in writing as well as get them to sign and initial anything and everything you will have done and what it looks like before they start work. We were desperate, even then we shouldn't have used Canyon RD Auto body. You know its bad when you have to take your car to another repair shop after using this repair shop. After an accident this was the only place we could find to take the car right away, now we know why. They broke our dashboard console & blamed it on us, also forgot to put two air filters back in as well our air conditioner no longer worked. Horrible communication, we had to email and call they never (yes never) called either of us. As usual they try to defer or discredit "No it was you" (9350 SW Canyon rd)//WE know exactly what you did as described above, seriously if their reply below doesn't say enough right through the end???? **Update in the end we just took the loss and got rid of t