Kendall Collision Center

Not the best experience, dealing with Kendall Collision Center. We brought our 2021 Subaru Ascent in, with extensive damage caused by a collision with a deer. The accident happened in August, but we could not get an appointment until mid-January. They originally estimated that it would take until April, to have the car fully fixed. They beat that timing by two months. That part is great, and we normally would not complain. However, upon receiving the car, we noticed that the “eyesight” (collision/lane assist camera) was still malfunctioning. This was on Friday. We called them today (Monday) to let them know, and we were treated incredibly rudely, by Rob H. We told him that this was something that we made the collision team aware of before leaving the vehicle for repair. He alluded to the fact that it might not have been because of the collision. Okay, Rob, if that were the case we would have had to have notified the dealership of this issue before the accident. The vehicle is unsafe to

Car was done on time, paint job was perfect, communication was excellent and I was pleasantly surprised to receive a spotless car on return- inside and out. I have received the car wash coupon from Kendall in the past and this was a welcome change since I don’t live near anywhere Eugene or work normal hours to be able to take care of this service myself.

Used Kendall Collision after damage to my passenger side door. The repairs look fantastic, paint matches and the guys there are very cool ????, friendly and professional. Services: Painting, Body & Trim