Jackson's Complete Auto Care

I’ve never felt compelled to write a google review before, but this was a pretty frustrating experience. Came in because the check engine light in my car came on. They call later saying “Yeah, we’re going to replace the fuel cap and purge solenoid valve, and also your front brakes are bad and need to be replaced.” Haven’t noticed any problem with my breaks, but hey, they must know better than I do. They call again later and say “Actually there was an issue when we tested the brake replacement and your calipers need to be replaced too.” I come in later that day to a $1700 bill. The guy tells me “Well it turns out I ordered the wrong part by mistake for the check engine light (the purge solenoid) but it looks like it fixed the issue!”. Well next day the check engine light comes on again. I’m frustrated now, because it seems like the wrong part did not in fact fix the issue. I take the car back in and get a call later — they acknowledge the initial screw up and tell me that the real issue

Jackson’s Complete Auto Care provides the best automotive and customer service in the valley; A young man by the name of Shac is the best lube technician that I’ve ever met! Service: Oil change

A few years back I asked them to replace a wire in my driver side door that was severed. It controlled my window and had been replaced a few months back with an improper connector. Jacksons insisted I pay for diagnostics. I told them they aren't diagnosing anything, I need this wire replaced. They replied with, that's not how it works. We have to diagnose it. I ended up paying their stupid diagnostic fee and they replaced the wire. That's predatory business tactics, and a scam in fewer words. They should be boycotted.