Performance Authority

Where to begin??? We are on a year long trip pulling our travel trailer with our 2003 Duramax. After leaving Wisconsin we made a path through the southwest and then headed towards the Pacific Northwest. As soon as we hit our first switch back we knew we had issues. We stopped in Phoenix AZ and were told it's fine. ( Almost 500 bucks). Stopped in Bakersfield CA and Chico CA and were told it's fine and put a tuner on it. We bought a Banks tuner and decided to do it in Bend. Low and behold it's not plug and play. We contacted the first diesel shop in Bend and were turned away. Contacted " Rock" at Performance Authority and was told bring it in today. After talking with Rock and Nate about having no power they pulled the truck in and in 20 min. They said the waste gate and turbo were shot. They immediately ordered a BD turbo and tracked it til it arrived. Showed up at the shop Friday morning and Rock and Nate jumped on the repair. They worked on it all Friday and even came in on Saturday

The most honest and trustworthy automotive shop I've ever dealt with. Tony and everyone there went above and beyond fixing my suspension. My truck hasn't driven so smoothly in years. They even got the alignment right, which saved me even more money. I even got an oil change for way less then I've ever paid, and with far superior oil. Highly recommended! In fact my diesel truck will never go anywhere else.

I think it speaks a lot when you know the fire trucks in Bend get worked on at Performance Authority. Across the board we were very happy with their diagnostics, follow through and fair rates. They went above and beyond and now the Dodge Cummins is running better than ever. Thanks!