Autohaus of Bend

Some back ground information. The subject vehicle is a 1970 BMW 2800 with very low mileage. One owner. Stored for 32 years in a garage attached to a home in Northern California. My plan was to have it trailered to Bend, Oregon. I had arranged to have the BMW brought back to life by a long time mechanic employed by German Master Tech of Bend. By the time the BMW arrived in Bend, the mechanic had retired. The owner of German Master Tech, Tim Morris (no relation) told me there was only one mechanic in Bend that he felt was qualified to take on the project of bringing the classic BMW back to life. Tim introduced me to Ron, the sole owner of Autohaus of Bend. Ron has 35 plus years of experience in Bend. The BMW was delivered to Autohaus on 10/3/2022. The job was completed on 11/18/2022. During the 7 weeks I would receive updates on the required work 2 to 3 times each week. On the more detailed and costly repairs, Ron had me come to the shop so I could see the repairs

Went to Ron a few times and he was always very professional. A little over priced but always thought he did great work so never thought twice about that. Called today 10/29/20 and wanted to get my brakes done. After setting a date to bring it in Ron absolutely flipped on me saying i was pushing him to do my brakes next day and got mad at me when i asked if he knew roughly how much it would cost. He gave me an estimate a few months ago and he was so mad at me that I had “lost” the paperwork with the estimate. I’m sure he has been doing brakes for 20 plus years so was sure he could give me a “rough” estimate. I did ask him if he could do next day, but was very understanding when he said his next opening was next Wednesday. He ended up saying he didn’t want to do the work because I was pressuring him. He ended up hanging up on me and that was that. Sorry Ron but you’ve got to get your temper under control. Your attitude today was completely uncalled for. I have never written a r

I have a 1992 BMW E30 as well as an old Mercedes that I have been searching for someone to regularly do routine service on. My dad speaks broken English as Spanish is his native form of speech. He informed me that he was kicked out by the owner and pretty much refused service on our 79 300SD TD. Looking at past reviews on here regarding this persons impatience and rude being makes it clear that they are purely someone who has little respect for anyone. We love this car and have been wanting to invest a little money to bring more life to it. It’s disappointing for the owner to have let racism get in the way of earning our business. Very unacceptable for a local business.